The moment ineid eyes on the system prompt, she felt like she was about to explode!
Never in her wildest dreams did she think her first live broadcast would go so horribly wrong!
This incident took a significant toll on her self-esteem.
In a fit of rage, she immediately reached out to the tform’s customer service. When the representative greeted her with, “Hi, how can I assist you?”
ine snapped back, “Why did you block my live broadcast room?! Who gave you the authority to do that? If you don’t fix this, I swear I’ll call the police!”<h3 style="background-color:DodgerBlue">
The customer service agent quickly tried to calm her down, saying, “Ma’am, please take a deep breath. Can you exin why your broadcast was blocked?”
ine, still furious, retorted, “What do you mean, why?!”<fn9200> ?????? ???? find·novel</fn9200>
The representative remained polite, “Could you please provide your tform ID or the mobile number you registered with?”
ine shot back, “That’s the number I just called!”
The customer service agent replied promptly, “Please hold for a moment while I look into this for you.”
Then, a flurry of typing could be heard on the other end of the line.
After a brief pause, the customer service representative informed her, “Hello, ma’am. Upon reviewing the situation, we found that another user reported you for abusive behavior in private messages. Based on the chat screenshots, it appears yournguage was inappropriate, which vites our tform’s rules.”
“I vited the rules?!” ine gritted her teeth and eximed, “Then why don’t you exin why I reacted the way I did? Didn’t you see the messages he left in my live broadcast room? What kind of insult is that?!”
The customer service agent patiently rified, “Ma’am, ording to your description, the content of the user’s message in your broadcast does not vite our guidelines. It was considered normalmunication. However, your response included insults and personal attacks, which is against our policy.”
“You’re being unreasonable!” ine protested, “Those words were clearly humiliating. How can you justify calling that normalmunication? Why are you defending him? He barged into my broadcast and insulted me first! Am I just supposed to take that?!”
The customer service representative maintained a calm demeanor, stating, “Ma’am, while his words may have upset you, they don’t breach our tform’s minimum standards. However, your response was excessive, resulting in a 72-hour ban on your broadcast room, which is in line with our regtions. I hope you can understand.”
ine shot back, “I understand, I understand! Do you know how much money I put into this? I spent 2,000 yuan! If you’re not going to help me, that’s one thing, but now you’re siding with that jerk? This feels like bullying against honest users!”
The customer service agent replied with a hint of exasperation, “Ma’am, I must emphasize that we do not take sides. We strictly adhere to our tform’s regtions.”
“I also noted your promotion order for 2,000 yuan, but before your broadcast was blocked, only 15.80 yuan was used for promotion. Since your broadcast room is now suspended, that promotional order is also on hold.”
“If you wish to request a refund, you can do so at any time through the tform, and we’ll return the remaining bnce to your payment ount.”
“If you want to continue using promotional services, you can resume that order once your broadcast room is unblocked!”
ine was so furious that she felt her blood rush to her head, and her entire body buzzed with anger. The overwhelming indignation made her hands shake uncontrobly, and her teeth chattered as if they were rattling in her mouth.