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As soon as Jacob finished speaking, Zhou Liangyun couldn’t help but chuckle.
He had never encountered anyone who regretted a charitable donation and wanted it returned. Today was certainly enlightening.
However, the operator on the line was evidently more seasoned and patiently exined: “Sir, per national regtions, donations made for charity, disaster relief, and poverty alleviation cannot be easily canceled…”
Jacob quickly interjected: “I clicked the wrong amount by mistake! I meant to donate 30,000 yuan but identally added an extra zero, resulting in a donation of 300,000 yuan. Please let your supervisors know how to process a refund. I just need 270,000 yuan back.”<fnd076> ???? ????s? ???????s ?? </fnd076><h3 style="background-color:DodgerBlue">
With an apologetic tone, the operator responded: “I’m sorry, sir, but we adhere to strict financial regtions. We cannot arbitrarily use the donations in our ount. Any expenditures require a clear approval process. If you believe there has been a significant misunderstanding regarding your donation, you may need to hire awyer to file an application with the court. If the court agrees, your donation can be revoked ording to thew, and we will then be able to return the funds based on the court’s judgment.”
“Is it really thatplicated?” Jacob asked anxiously. “This could take ages! I donated too much, so you should just refund the excess. Isn’t it my money? Shouldn’t it be that simple?”
The operator rified: “Charitable donations are serious and regted matters. Because there are regtions around tax-deductible donations, we have to follow the appropriate legal procedures. Imagine if apany donated 10 million to us at year’s end to dodge taxes, saving them millions, only to im it was a mistake after the tax year. If we returned that, we would essentially be aiding them in tax evasion.”
Jacob replied, “But I’m just an individual, not a corporation!”
The operator continued, “I am also involved in tax matters rted to my personal ie. If you donate money that is subject to personal tax andter request its return on the grounds of a mistake, we can’t assume the legal liability thates with that. To get your donation refunded, your only recourse is through the people’s court or an authorized arbitration institution.”
Feeling a bit defeated, Jacobmented: “So I have to go to court to get my money back? That could take forever! This money is crucial—my wife is ill and needs surgery. Can’t you make an exception?”
The operator replied, “I truly apologize, sir, but this is a matter of principle and cannot be resolved quickly. Furthermore, I’m just an operator andck the authority to make such decisions.”
Jacob persisted, “Then I’ll seek out your leader or the general manager. Is that possible?”
The operator exined, “It’s already after working hours. If you wish to meet with a leader, you’ll need toe to the foundation during business hours.”
Then the operator added, “To save you time, I highly rmend consulting awyer first; they can provide you with professional advice.”
Frustrated, Jacob realized that arguing with the operator was futile, so he sighed and said, “Alright, I’ll think this over myself.”
After that, he hung up the phone in anger.
Noticing Jacob’s lingering frustration, Zhou Liangyun smiled and said, “Mr. Willson, my establishment is closing. If you don’t need anything else, I’ll be locking up.”
Coming back to reality, Jacob looked at Zhou Liangyun, rubbed his hands nervously, and said, “Boss Zhou, I actually have one more favor to ask. It may seem small to you, but it’s critically important to me—life and death, really. I hope you won’t refuse…”
Zhou Liangyun smiled and replied, “I can’t make promises ahead of time, but you’re wee toe and share your concerns.”
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